The user management space allows administrators to finely customize the audiences that a user can view or modify.
This restriction ensures a targeted experience, while protecting sensitive or irrelevant content according to roles.
📌 This feature is available only for users with the “User” role.
🧭 Why limit a user's audience
Audience limitation is useful when you want certain collaborators to be able to:
Create or modify only the content related to their groups
Avoid any unintended actions on areas or content outside of their scope
Maintain a clear interface tailored to their real needs
💡 Example: restrict a program manager to their fields
🛠️ On which parts to limit the audience of my users?
The audience limitation applies only to the following editorial functions:
📢 Messages
📰 News feed
📚 Knowledge base
🌐 Webviews
1️⃣ Activate audience limitation
Go to Settings > Users
Click on the "Edit" icon of the user to be modified
In the Role section, ensure the selected role is User
Activate the Limit audience button
Select one or more audiences (groups available on your account)
Click on Validate ✅
📌 The audiences defined here will be automatically applied to all relevant content (see table below).
⚠️ A user without audience limitation will have access to all audiences by default (equivalent to open access).
🧩 Use cases
Here are concrete examples of actions possible or not, according to the authorized user's audiences:
Collaborator with audience limitation to non-authenticated users:
Can create/modify/delete resources only for the public audience.
Cannot modify/delete resources related to authenticated users.
Collaborator with an "Authenticated Users" audience limitation without group limitation
Can create/modify/delete all resources related to authenticated users.
Cannot modify/delete resources related to non-authenticated users.
Collaborator with an "Authenticated Users" audience limitation, limited to the "Bachelor" and "Master" groups:
Can create/modify/delete resources related only to these two audiences.
If a resource is linked to the Bachelor and BTS groups, the user will not be able to modify it because the BTS group is not part of their authorized audience.
🔒 When an audience is outside the user's scope:
The buttons edit, delete, or add are disabled (grayed out)
A padlock is displayed on inaccessible areas
Note: As an example, a resource can be a publication channel, a publication, a knowledge article, a message, a webview.
💡 Tips and best practices
Group your audiences clearly in Edusign to facilitate selections
Limit rights only when there is a real business need
Prefer “User” roles without audience limitation for profiles that need to intervene on multiple audiences
Other articles on the topic:
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