Fast and clear communication is essential for a successful learning experience. Through communication between your admin space and the Edusign app, you can easily send messages, announcements, and collect feedback in real time. 🤗
This article guides you through the messaging features available, from creating announcements to sending questions, managing audiences, and scheduling messages.
🎯 Why use messages for your communications?
With Edusign, you can instantly communicate with your learners, strengthen engagement, and improve the efficiency of your online courses. Messaging is crucial in your educational management process for:
Transmission of real-time information: Ensure your learners receive important information as soon as it's published.
Simplified interaction: Easily collect feedback via interactive questions, allowing you to adjust your content according to the needs.
Push notifications: Learners receive notifications on their mobile devices, ensuring that your messages are seen quickly.
✉️ Types of messages in Edusign
Edusign allows you to send different types of messages tailored to your needs:
Announcements (unidirectional message)
You transmit information without expecting a response. Ideal for important updates, reminders, or instructions.
Tip: Ensure your learners have notifications enabled so they are informed instantly.Questions (Coming soon)
This feature allows you to collect real-time feedback with various formats: multiple choice, free text, etc.
✏️ How to write an announcement on Edusign?
Sending an announcement is simple and quick. Here are the steps:
Open the app
Go to "Messages" from your Edusign Admin app.Click "Send a message"
A message creation form will open.Complete the fields:
Title: Briefly describe the purpose of your announcement.
Free text: Write the detailed content of the announcement. Be precise and concise.
👀 How to target your audience effectively?
Edusign allows you to precisely target learners you want to send a message to:
Authenticated users: All learners connected to the application.
Targeted groups: Select a specific group of learners for a personalized message.
Specific users: Manually choose the users to whom you send a message.
All users (Premium): authenticated and non-authenticated users.
Non-authenticated users (Premium): Users who downloaded the white-label app but are not connected.
Tip: Use targeted groups for more personalized messages, improving engagement and feedback.
🕐 Schedule the sending of a message on Edusign
The send scheduling option allows you to plan your messages for smoother communication management. Here's how to proceed:
Check "Scheduled send" when drafting your message.
Select the sending time.
Note:
- Messages will be sent automatically at the chosen time.
- Messages sent instantly are placed under "Scheduled" while our systems dispatch the notification (a few seconds)
👁️🗨️ Interactive preview before publication
Before publishing a message, use the interactive preview to see how it will look to your learners. This allows you to validate the formatting and content before final sending.
💁 Tips and best practices for optimizing your messages
Be clear and concise: Short and precise messages are more effective.
Target your audience: Use groups and specific users to send relevant messages to the right person.
Schedule your messages: Plan your message sending to save time and ensure consistent communication.
Bet on interaction: Use questions to engage your learners and get real-time feedback.
❓ FAQ - Answers to common questions
Q: How to send a message to all users, including non-authenticated ones?
A: With the Premium feature of "All users" audience, you can send messages to all users, whether they are connected or not.
Q: How to modify a message once sent or scheduled?
A: Once a message is sent or scheduled, it is not modifiable. You must create a new message if modifications are necessary.
Q: Can learners respond to an announcement?
A: No, announcements are one-way. To receive responses, use the questions feature.
Discover also:
To go further, visit our help center.
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