On Edusign, you can access a tracker of sent e-mails.
This feature lets you track signature e-mails, questionnaires, documents, etc., so you can identify in just a few clicks whether the person concerned has actually received/opened the e-mail.
To access e-mail tracking, first check one or more of the Checkboxes â on the various Edusign tabs:
If you tick only one speaker or student, you will have access to the e-mail follow-up for that particular person.
When you select an attendance sheet or a set of elements (students, questionnaires, etc.), you will then need to enter the e-mail address of the person concerned in order to access his/her follow-up.
You can also access e-mail tracking via the Actions button directly from the lecturer or student profiles.
The Email Tracker is divided into 4 parts:
The status of the mail:
Delivered.
Not delivered.
Processing.
The subject of the mail. To find the mail you're interested in.
Date and time of last event received: status change, opening, etc.
The number of times the mail has been opened.
In case of receipt issues, we recommend consulting this article.
For further assistance, visit our help center.
đŹ A problem? Please contact your training organization. đŹ