Several levels of rights exist on Edusign to allow your collaborators to use the Edusign admin account with more or less freedom.
As the account creator, you are the owner by default. The owner has more rights than an administrator (for example, they can unlock attendance sheets, transfer account ownership, etc.).
Sometimes organizations change, someone replaces you in your position, or you want to delegate the management of your Edusign account to a collaborator.
You will then need to pass this new person as the Owner of the account.
To do this, you will need to:
Go to your Settings.
Sub-tab Users.
Add a user if the new owner does not yet exist as a user.
Click on the edit icon next to the user's level of rights in question.
Change their status to Owner.
You will then become an administrator, and your collaborator will be able to delete your account if necessary after logging into their space.
Note: If the former account owner left the organization without transferring ownership, you can log in with their credentials to carry out this process if you are still in contact with them. Otherwise, feel free to send us a message via chat to explain the situation. 🤗
To learn more, visit our help center.
💬 If you can't find what you're looking for, contact us via chat. 💬