Learners can make absence justification requests via the web and mobile app.

As an administrator, you can manage these justifications. 😉

In this article you will find:

✏️ A written guide:

🤖 Send an automatic email request for justification

🔍 Track / Filter your requests
📄 Retrieve a justification document

🤴 Accept/Reject a justified absence request

📝 Modify/Delete an absence

❓FAQs❓

Will the sheets be automatically modified? 🪄

What happens if I refuse the justification? ❌

How to bypass the "an absence already exists on the selected dates" error message?💫

How to verify that the justification is taken into account?✔️

Can the instructor see the justified absentees? 👨‍🏫

Can I modify the justified absence after it has been added? 📝

In case of an absence from one of your learners, you can enable an option to invite them to submit a justification. This request will be made automatically by email to the learner on the evening of the absence at 11:05 PM French time.

To do this, go to your Settings, click on the Learners sub-tab in the Training Organization menu, and activate the option Allow absence justification requests.

You can also customize the email sent from the Emails section of your Settings. 😮

Track your absence justification requests from the Learners tab > sub-menu Absence Justification.

You can also filter requests based on:

To verify or validate a justification request, you sometimes need to check the document provided with the request.

To do this, several ways:

Also, find requests related to a learner from Learner > The learner concerned > Justified Absences tab.

A last method is to click on Justified Absence directly on the attendance sheet and download the document from the window that will then open.

You can accept or reject the justification request from the dedicated buttons.

Are some request details to be reviewed or corrected? No problem, you can modify the request:

Is the absence request incorrect, or do you want to resolve duplicate requests? Delete the ones you don't need! 😉

Any sheet that is not archived will be automatically modified and the learner will be marked as "Justified Absence" on it when the justification is accepted.

The instructor will also see the information appear on the relevant sheets.

The learner will be notified by email and can make another request if necessary. You can explain the reason for the refusal in this email via the displayed window.

You will always find the document of a refused justification in Justified Absences within the learner's file.

This message appears when a justified absence already exists on some or all of the duration of the new absence justification requested.

For example, if an absence is requested from 2 PM to 6 PM the same day, and a justification is already uploaded for an absence from 1 PM to 3 PM. So, there is an overlapping of absences. Overlapping is a source of conflict. So you need to correct one of the two justified absences.

Thus, two solutions exist:

Don't know which dates overlap? You can go to the concerned learner's profile to see their absences, under the Absences tab.

Go to the learner's profile, then to Justified Absences or Absences.

This will be noted on the attendance sheet and visible to the instructor once the justification is validated by the administrator. The reason will appear below the learner's name.

Yes, absolutely! An article is even dedicated to this topic on our help center.