🎯 Why use this feature?
The integrated knowledge base allows students to:
Easily find answers to their questions (FAQs, welcome resources, practical guides, etc.),
Receive support throughout their journey, from their arrival on campus to their departure,
Gain autonomy in their daily tasks,
Reduce the number of requests to administration,
Avoid frustrations related to lack of information,
Strengthen their engagement, by providing easy access to useful information.
📲 How to access it?
Students can access the knowledge base:
From the More Menu of your application,
By navigating through a clear hierarchy: Categories > Subcategories > Content,
Or via a keyword search.
💡 Categories and content can be targeted by audience to adapt to specific profiles.
Example: integration path dedicated to exchange students.