🎯 Why use this feature?
The built-in knowledge base allows students to:
Easily find answers to their questions (FAQs, welcome resources, practical guides, etc.),
Be supported throughout their journey, from arrival on campus to graduation,
Gain autonomy in their daily administrative tasks,
Reduce the number of inquiries to the administration,
Avoid frustration due to lack of information,
Increase engagement by facilitating access to useful information.
📲 How to access it?
Students can access the knowledge base:
From the More Menu in the app,
By navigating through a clear structure: Categories > Subcategories > Content,
Or by using a keyword search.
💡 Categories and content can be targeted by audience to suit specific profiles.
Example: integration pathway dedicated to exchange students.